Good Grace

AI memory for client-facing teams

Never forget what matters to your clients.

Great client relationships are built on the little things. Grace turns what your team knows into shared knowledge and brings it back when you need it

The little things, remembered.
MKLEAN

Rosie Jones

Marketing Director, Example Co

What Grace knows

Travel

Skiing in February 2027.

Working style

Prefers short, direct reports.

Interests

Enjoys hiking and outdoor holidays.

Family

Married and has two young children.

How it works

One simple loop. A better relationship.

01

Tell Grace

Share what matters in plain language. No forms, no rigid fields.

You

“Rosie is going skiing next month. During the review she also said she prefers short, direct summaries.”

02

Grace remembers

Grace turns what your team knows into shared, organised relationship context.

Grace understood

TravelSkiing in February 2027.
Working stylePrefers short, direct summaries.
03

Prepare Me

When you need a refresh, Grace brings back useful context before a call, meeting or email.

Grace

“Rosie’s going skiing in February, so that could be worth asking about. She also prefers short, direct reporting, so lead with the headline.”

Every conversation makes the next one better.

Why Good Grace

The little things are the big things.

01

Remember the things that matter

Your CRM knows the account. Grace remembers the human context behind the relationship — preferences, interests, working style and important moments.

02

Give your whole team the context

Relationship knowledge shouldn’t stay trapped in one person’s head. Grace creates a shared memory that survives holidays, handovers and team changes.

03

Grace adapts to what you tell it

No rigid profile to complete. Tell Grace what matters in natural language and it organises the useful context.

04

You decide what Grace remembers

Grace shows you what it understood before anything is saved, so your team stays in control of the memory.

Alongside your CRM

Your CRM knows the account. Grace knows the people.

Your CRM can tell you when the contract renews. Grace remembers how someone likes to work, what matters to them, what is happening in their life and the little things that help build a better relationship.

Grace works alongside your CRM — not instead of it.

Your CRM

  • Deals
  • Pipelines
  • Contracts
  • Account data

Grace

  • Preferences
  • Working style
  • Important moments
  • Human context
RJ

Rosie Jones

Marketing Director

Marcus added

Prefers the headline first.

Aisha added

Ski trip is next month.

Leo added

Values a concise Friday update.

One shared memory

Shared team memory

What your team knows shouldn’t leave when they do.

Grace keeps relationship context available when someone goes on holiday, responsibility changes, a colleague leaves or a new team member joins the relationship.

Relationship knowledge becomes organisational knowledge, so nobody makes the client start from the beginning.

Human context

Grace adapts to what your team tells it.

You don’t complete a rigid profile. Share what matters in natural language and Grace organises the useful context.

Personal detailsInterestsFamily contextTravelImportant life eventsCommunication preferencesReporting preferencesWorking styleRelationship momentsConcerns or sentiment

Clear by design

You decide what Grace remembers.

Nothing becomes part of Grace’s memory without your say-so. Review what it understood, correct what’s wrong and keep it up to date as things change.

Grace shows what it understood

Review the memories Grace has drawn from what you shared before deciding what to keep.

You choose what is remembered

Keep what’s useful, leave out the rest and stay in control of what becomes memory.

Every memory shows its source

See the original update, who added it and when, so the source is always clear.

Keep memories up to date

Correct or remove memories as things change, so Grace always works from the right context.

Built on trust

Your relationships stay yours.

Good Grace is built for private relationship context. What you add stays within your workspace and is used only to help your team remember and work better with the people you serve.

Private to your team

What you add stays within your Good Grace workspace and is only accessible to the people you choose.

Never sold or repurposed

Your relationship data is never sold, used for advertising, or repurposed outside Good Grace.

You stay in control

Your data belongs to you. Download it or delete it whenever you choose.

Early access

Be one of the first to try Good Grace.

Good Grace is currently in development. Join the waitlist to test it with your team and help shape what comes next.